![]() ![]() Good luck, and let us know how it turns out for you. You need to mention that your 'seller' is no longer a registered user as well if that is the case. You will need to message with your name, contact information, user ID, item/transaction number, any documentation you may have about the parcel/tracking. Better yet, they actually have the authority to do something about it. The eBay staff that monitors the messages here are well aware of the fake tracking scam. It means eBay already knows about the scamming adventures, and does not want to lose anymore of eBay's money as a result.īasically, you are going to have to contact eBay via the big blue SEND MESSAGE button on this page: If your seller is already Naru'd (no longer a registered user) that is a good thing, too. For USPS parcels, it may require a visit to your local Post Office. Typically it requires that you have some documentation from the carrier that the tracking number is NOT related to a parcel shipped to your address. The details should show the street address (not yours). This site just might show you exactly where/when the parcel originated, size/weight, and intended delivery address. Just for starters, since you have the tracking number go here, and select the carrier and input the number. There is something you can do, but it is NOT going to involve calling or chatting with the lower tier eBay customer service anymore. and you’re looking for an affordable ground option, you can ship your heavy items with. If you need help packing your shipment, we can guide you on how to pack and get the supplies you need. You are a victim of the "fake tracking scam". FedEx Home Delivery can deliver items up to 150 lbs., up to 108' in length, and 165' in length plus girth (L+2W+2H). There is usually really good eBay money back guarantee protections in place Nobody checks to see that the package was NOT sent to your address. ![]() Nobody is going to check to see that the tracking is for a parcel that was actually shipped before you even paid, or was for a 50 lb. PayPal or your credit card) for "item not received" you are likely to get the same result unless you provide information regarding the scam. If you appeal with the same information, you will lose. Any tracking number that shows "delivered" to basically anywhere will suffice. When you file an eBay claim for item not received, and there is a record of "delivery", the automated system and the regular customer service will not validate the tracking and you lose. When and IF they file a item not received request with Ebay, input the tracking number into the case file and that should be the end of your obligation. It appears you are a victim of the "fake tracking scam". There was a time a few months back where this problem was posted here almost daily, and it was just easier to make a copy/paste message. Though the following may be a bit 'dated' by now, it should give you a place to start. ![]()
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